Frequently asked questions
Everything you need to know about Voydly
Everything you need to know about using Voydly
π Getting Started
Voydly is a flight comparison engine that searches hundreds of airlines and travel sites simultaneously to find you competitive flights.
Here's how it works:
- You search: Enter your departure city, destination, and travel dates
- We compare: Our system searches hundreds of airlines and booking sites in seconds
- You choose: We show you options from all sources
- You book: Click through to book directly with the airline or travel site
π‘ We don't sell flights ourselves β we help you compare and direct you to the booking site. No middleman fees.
How we help you find competitive flights
π° Pricing & Savings
We compare broadly instead of checking a single site:
- We search more sources: hundreds of airlines, OTAs, and booking sites
- We compare everything: budget airlines, major carriers, and local booking sites side by side
- No booking fees: we don't add a fee on top of what the provider charges
Comparing across many airlines and OTAs consistently surfaces better options than checking one site alone.
How to complete your flight booking
βοΈ Booking & Payment
Booking is simple:
- Search: enter your travel details and search
- Compare: review available options and prices
- Select: choose your preferred flight
- Book: complete your booking directly with the airline or travel site
You book directly with the airline or travel site, not with Voydly β this keeps costs down.
Managing your flight bookings
π Changes & Cancellations
Contact the airline or booking site directly. Since you booked through them (not us), they handle cancellations, refunds, date changes, name corrections and seat changes. Your booking confirmation email contains the booking reference and the provider's contact information.
β οΈ Review cancellation policies before booking β some tickets are non-refundable.
Your security is our priority
π‘οΈ Safety & Trust
Yes. We don't handle payments β you pay directly to the airline or booking site, not us. All data transmission on our site is encrypted (SSL), we never see or store your payment information, and your personal data is never sold.
Troubleshooting and support
βοΈ Technical Help
Try these quick fixes:
- Check your internet connection
- Clear your browser cache
- Try a different browser
- Disable ad blockers temporarily β some block our search function
- Make sure your dates are valid
- Refresh the page
Still not working? Contact our support team.
How we handle your data
π Privacy & Data
We take privacy seriously.
We DO:
- Use your email to send price alerts, if you opt in
- Protect your data with encryption
- Comply with GDPR and privacy laws
We DON'T:
- Sell your personal information to third parties
- Share your data without permission
- Store payment information β we never see it
Read our full Privacy Policy for details.
Still have questions?
Our support team is here to help β we aim to respond within 24β48 hours on business days.
Email support